Retailer Case Studies of Customer-Focused Merchandising Innovations: July 16, 2008

Patti Freeman Evans, JupiterResearch; Mercedes DeLuca, myShapeKevin Ertell, The Borders Group, Inc.; Nancy Behrendt, eBags

RAY WATSON: Thanks, Larry. As Larry mentioned, my name is Ray Watson. I am the Director of Business Development for Litle and Company. And it’s a pleasure to introduce the panel this morning and