NRF's Digital Division, shop.org.sponsored by:Demandware.

Retailer Case Studies of Customer-Focused Merchandising Innovations: July 16, 2008

Patti Freeman Evans, JupiterResearch; Mercedes DeLuca, myShapeKevin Ertell, The Borders Group, Inc.; Nancy Behrendt, eBags

RAY WATSON: Thanks, Larry. As Larry mentioned, my name is Ray Watson. I am the Director of Business Development for Litle and Company. And it’s a pleasure to introduce the panel this morning and

Chapters

Introduction by Ray Watson

Introduction by Ray Watson

Jump To »
Active Listening — Patti Freeman Evans

Active Listening — Patti Freeman Evans

Jump To »
eBags — Customer Focused Merchandising

eBags — Customer Focused Merchandising

Jump To »
eBags Q&A

eBags Q&A

Jump To »
myShape — Using the Voice of the Customer to Merchandise

myShape — Using the Voice of the Customer to Merchandise

Jump To »
myShape Q&A

myShape Q&A

Jump To »
Experience the new Borders.com

Experience the new Borders.com

Jump To »
Borders.com Q&A

Borders.com Q&A

Jump To »
© Copyright 2009 National Retail Federation